Why Service & Maintenance matters
Beyond protecting assets, effective maintenance safeguards your legal responsibilities, operational uptime, and long-term planning. But not all providers are equal.
TIS offers more than checklists and callouts. We partner with clients to provide structured, strategic service delivery that aligns with your compliance duties and operational goals. Our approach is built around:
⬢ Proactive maintenance planning
⬢ Multi-discipline engineering
⬢ Transparent reporting and insights
⬢ Client-first continuity and support
What makes our approach different
Whether managing multi-system estates or a single system, we tailor support to suit your needs – with multi-skilled engineers we offer a streamlined, single-supplier, cost-effective approach.
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Compliance without compromise
From BS 5839 to framework-specific requirements, we understand what’s at stake – and we make sure you do too. Our compliance-focused reporting, real-time dashboards, and asset-by-asset audit trails mean you’re never in the dark about your obligations.
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Cross-discipline expertise
One visit. One engineer. Multiple systems. Our multi-skilled teams reduce disruption and cut cost by handling everything from fire detection to access control in a single, streamlined schedule.
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Familiar faces that know your sites
We assign the same engineers to your premises wherever possible – because consistency builds efficiency. Our team learns your systems, layouts, and preferences to deliver smarter support every time.
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Data-driven improvements
Recurring faults? Obsolete parts? Our asset-level insights help you plan smarter, invest wisely, and prevent costly surprises. We’ll even help your team spot simple fixes to avoid unnecessary callouts.
How we add value
From complex, high-risk environments like care homes, student accommodation, and high-rise residential buildings, to smaller, less complex sites, our service and maintenance teams deliver the same high standards of compliance, reliability, and care.
⬢ Reduce downtime: We proactively identify and address issues before they become failures – avoiding disruption and protecting critical operations.
⬢ Avoid non-compliance risk: From proof-of-testing to detailed system logs, we make sure you can demonstrate compliance whenever it’s needed – legally, operationally, or reputationally.
⬢ Lower operational costs: Consolidated visits and smart scheduling cut travel time and engineer duplication. Cross-discipline support means unified paperwork, less waiting, fewer invoices, fewer meetings and more value.
⬢ Extend system life: Our maintenance isn’t just about now – it’s about the future. We track performance trends, recommend lifecycle upgrades, and help you avoid reactive spend.
We support a wide range of clients
⬢ Housing associations
⬢ Local and combined authorities
⬢ Integrated retirement communities
⬢ Universities and colleges
⬢ Schools
⬢ Extra care and healthcare settings
⬢ Councils and commercial estates
⬢ Student accommodation
⬢ High-rise residential buildings
⬢ Industrial units
⬢ Offices and commercial units
What we provide
Our Service & Maintenance covers:
⬢ Fire detection & alarm systems
⬢ Access control & door entry
⬢ CCTV systems
⬢ Emergency lighting
⬢ Warden call & intercoms
⬢ Asset condition surveys
⬢ Proactive asset management
⬢ Reactive & preventive maintenance
⬢ Compliance dashboards & reports